When you subscribe to Popular Ringtones, you get premium features that are not offered in the free version of the app. Subscriptions are managed by you in your own Google Play Account.

Free trials and introductory offers

When you sign up for a subscription that has a free trial or introductory offer, you will be automatically enrolled in the paid subscription at the end of the offer period. If you cancel before the free trial ends, you will not be charged.

Subscriptions will be automatically renewed at the end of the time period.

Cancel, pause, or change a subscription on Google Play

Uninstalling the app will not cancel your subscription.

Cancel a subscription

Uninstalling the app will not cancel your subscription.

1. On your Android phone or tablet, open the Google Play Store .
2. Check if you’re signed in to the correct Google Account.
3. Tap Menu  Subscriptions.
4. Select the subscription you want to cancel.
5. Tap Cancel subscription.
6. Follow the instructions.

If you have a subscription with an app and the app gets removed from Google Play, your future subscription will be canceled. Your past subscriptions will not be refunded.

What happens after you cancel

If you have a subscription with an app and the app gets removed from Google Play, your future subscription will be canceled. Your past subscriptions will not be refunded.

When you cancel a subscription you’ll still be able to use your subscription for the time you’ve already paid.

For example, if you buy a one-year subscription on Jan. 1 for $10 and decide to cancel your subscription on July 1:

• You’ll have access to the subscription until Dec. 31.
• You won’t be charged another yearly subscription of $10 the following Jan.

Restart or restore a subscription

If your subscription is cancelled, but still active

1. On your Android phone or tablet, open the Google Play Store .
2. Check if you’re signed in to the correct Google Account.
3. Tap Menu  Subscriptions.
4. Select the subscription you want to restore.
5. Tap Restore.
6. Follow the instructions.

Note: Some subscriptions may not be available to restore.

If your subscription is cancelled, but has expired

If you cancelled your subscription and the remaining time on your subscription has expired, set up your subscription again.

Restart payments for a paused subscription

You can resume your subscription anytime.

1. On your Android phone or tablet, open the Google Play Store .
2. Check if you’re signed in to the correct Google Account.
3. Tap Menu  Subscriptions.
4. Select the subscription you want to start again.
5. Tap Manage  Resume.

Get a refund for subscriptions

Google does not give refunds for most Google Play purchases. However there are exceptions (see below.) You can also contact us directly with your Google Play Receipt. We can help with purchase issues and can process refunds pursuant to its policies and applicable laws​.

Refund policy

1. Within 48 hours: You may be able to get a refund depending on the details of the purchase. Follow these instructions. 
2. After 48 hours:  email us to troubleshoot and find if you can get a refund. We need a copy of the Google Play receipt that was emailed to you when you signed up for the subscription. This is only way we can look up the subscription to process the refund.

Note: You can only return an app or game for a refund once. If you buy it again you will not be able to get a refund. If a refund is issued you will lose access to the item.

How long refunds take

Refunds from Google Play are returned to the payment method used to make the original purchase. Refunds take different amounts of time depending on how you paid. 

If your refund is taking longer than expected, check your refund status on your Google Pay account. If the status is “Refunded,” you will see a credit on your form of payment. If the status is “Cancelled,” the order was never charged and so you will not see a credit on your form of payment.